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Shipping Info

At Phi Phi Store, we value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. Normally you will receive your order in US Standard Shipping 6-8 business days from the date that it is placed.

International Shipment takes approximately 15 business days to reach destination countries.

Payment Confirmation

  • A confirmation email will be sent to you once the order is authorized and verified.
  • Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.

Processing

  • It normally takes 3 business days to process your order. Please note that holidays & weekends are not included.
  • It takes longer for us to process pre-ordered items, please refer to our preorder page for more detailed information.

Shipping

Please note: Total Delivery Time = Processing Time + Shipping Time

Shipping MethodShipping TimeCosts
US Standard Shipping6-8 Business daysCalculated by weight and distance
International Shipping12-20 Business daysCalculated by weight and distance

Delivery times are estimates and commence from the date of shipping, please noted that it could take longer than expected due to invalid address, customs clearance procedures or other issues.

Delivery

Postal deliveries: If you haven’t received your package based on the above estimates, please feel free to contact us by email info@phiphistore.com we will reply to you within 24 hours.

Note that overdue requests may not be accepted. Appreciate your kind understanding.

*IMPORTANT* We are not responsible for any customs fees ans / or duties that may be applied to your order by your country.

DELAYS: Sorry, we know you wanted your package yesterday! But, if you package hasn’t arrived by the average shipping times, don’t worry, it has most likely taken the scenic route to you and will hopefully be with you shortly. Please check tracking again and if it hasn’t arrived after two weeks, contact us immediately.

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